Add Tokens to a User's Token Account

You can add tokens to user accounts to enable them to enroll in courses that have been configured to accept token payments. You can also update users' token amounts to increase or decrease the balance as required. 

To add or update a user's token account your user role must have unrestricted access to the User Manager and Users features in System Roles (Manage Features > User Manager Features).  

You must also have data access permission for Show Tokens Tab and Allow Token Manuel Adjustment in System Roles (Data Access Control > Role General Permissions).

To add tokens to a user's token account

  1. Go to Manage Center > Users > Users. Select the user whose token account you want to update. The User Editor opens in the new window.
  2. Click Token Account.
  3. If the user has no tokens, enter the Token Value. Alternatively, to add or remove tokens from an existing balance, enter the New Token Value.
  4. Enter the Expiry Date for the tokens, if required. The user cannot use the tokens after the expiry date.
  5. Click Adjust/add tokens to update the user's token account.
  6. Repeat steps 3 to 5 to add tokens with different expiry dates, if required.

Additional Information

About Token Payments

About the Token Account Data Loader 

 

Why does the help differ from what I see on the screen?

 

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