Re-enroll Participants in an Alternative Session

Learners can reach a terminal enrollment status that does not attain credit, such as Dropped from Waitlist, Failed or No Show. If the course is mandatory, course administrators can re-enroll those learners in an alternative session, either individually or in bulk.

You can re-enroll participants in an alternative session only if they do not already have an active transcript status for the same learning module in their course history record. 

To re-enroll participants in an alternative session

1. Go to Manage Center > Learning > Catalog General Settings > Learning Modules. 
2. Locate the appropriate learning module and open it.
3. Click Session Properties.
4. Select the original session from the drop-down list and click Go. 
5. Click Participants in the Session Properties tab. The Participants page opens with a list of participants who have a transcript record for the session.
6. Take one of the following actions:

• To re-enroll a single participant, locate the appropriate learner and select Re-enroll to alternative session from the action menu.
• To re-enroll multiple participants, click the check boxes for the appropriate learners and select Re-enroll to alternative session from the Bulk Actions drop-down list.

7. Select an alternative session from the drop-down list and click Enroll. The dialog closes and the Group Enrollment page opens with the participant(s) pre-selected for enrollment in the selected session.
8. Click Execute group enroll to complete the re-enrollment.