About the Email Log

When the LMS sends an email, the send event is recorded in the main system log, ekp.log, in <tomcat_home>\webapps\lms\WEB-INF\logs. You can record the details of emails sent by the LMS by setting the system.logmail parameter to true in ekp.properties

system.logmail=true

The mail.log file is located in the same logs folder as ekp.log and records the message, subject, recipient and sender.

Neither the ekp.log or the mail.log files record the status of sent emails. If you have access to your SMTP server you should be able to view the SMTP log to confirm the status. Most SMTP servers should log when the mail server received the email request from the LMS, the sender, the recipient, the email subject, the date and time the email was sent, and the send status. If an email failed to send, the reason for the failure should be stated. With many SMTP servers, you can even configure resend and bounceback options.

Additional Information

About Communication

 

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