Mail Category

System administrators can use the table below to help them configure the system configuration settings in the Mail category.

To configure Mail settings, go to Manage Center > System > System Configuration and select Mail from the Select a category drop-down list.

Table: System Configuration Settings: Mail Category

Setting Type Description
Include iCalendar attachments in (enrollment confirmations, approved notifications and instructor change notifications) Check box

Select this check box to include iCalendar attachments in enrollment confirmations, approved notifications and instructor change notifications. Learners and instructors can use iCalendar attachments to import scheduled course sessions into a calendar application such as Microsoft Outlook.

Attachments are included only if at least one of the start date and the end date is specified.

Deliver iCalendar Notifications as E-mail Attachment(s) Check box

Select this check box to deliver iCalendar notifications as email attachments. This enables multiple sub-session calendar entries to be included. Sending iCalendar notifications as an attachment requires recipients to manually accept each sub-session to record them in the local calendar.

Clear this check box to send iCalendar notifications as an single email calendar content item (with a single start to end date range). This is the default setting.

Add course description to iCalendar attachment Check box Select this check box to add course descriptions to iCalendar attachments. Clear this check box to include only the date, title, and location information.
The GMT offset in iCalendar reflects daylight saving time adjustments. Check box

Select this option to reflect daylight savings time adjustments in the GMT offset in iCalendar events published by the LMS. 

By default, this option is disabled, so the iCalendar published by the LMS will not account for any daylight saving adjustments. For example, there is no adjustment if learners have enrolled a course in February that will start in May.

Request responses in iCalendar Check box

Select this check box to request course invitation responses in iCalandar. If learners provide a response, the course organizer can track whether learners have accepted, tentatively accepted, or declined.

Learners can choose to not provide a response.

New User Welcome E-mail Selector

Click the browse icon to select the email template used to send the welcome email to new users. 

The Welcome Email Event Handler checks for users added within the last 30 days and at the point at which they have a valid email address (that is, containing the "@" character) and an active status (not Closed, Deleted, Pending, Suspended, or Inactive), the email is sent and the is date recorded in the user statistics. This information is shown in the User Editor's Status tab for each user.

The System Default Classroom-Session-Start Reminder Template Selector Click the browse icon to select the email template used to send the course start reminder emails to participants and instructors.
# Days Before Course Starts to Send System Reminder E-mail Check box Enter the number of days before the course start date to send the Classroom Session Start email reminder (selected above).
Send Gentle Reminder to Approver Selector Click the browse icon to select the email template to be used when a learner clicks the Send Gentle Reminder to Approver button for an enrollment approval request.
Combine e-mail for To and CC recipients Check box

For emails configured via the Email Template Editor and sent from the Email form in the Participants page, select this check box to send a single email for To and CC recipients. 

The CC recipient may see the external approval link in approval emails, which in turn allow the CC recipient to approve the enrollment. However, a separate email will be forwarded if the user has email forwarding configured.

Send to Manager E-mail when the recipient is Direct Appraiser Check box Select this check box to send an email to a learner's manager if the recipient of the email is the learner's direct appraiser.
Use Trusted Email as Sender Defined Check box For organizations that have email whitelist filters, select this check box to set the sender as the Reply-To email and the trusted email specified will be used as the Sender email.

Additional Information

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