About User Account Administration

Administrators can manage user accounts in the LMS to ensure users have appropriate access to courses, their learning records, their certifications, and their user account data. Administrators can manage users on an individual basis from the User Manager pages in the Manage Center, in bulk via the User Data Loader, or from external applications by using the user APIs.

Two important attributes that determine how users are processed in the LMS are system roles and organizations. System roles determine which features in the LMS the user has access to, while organizations determine their reporting and workflow constraints.

To ensure users have appropriate access to LMS features, each user has a primary roleand depending on system configuration, optional additional roleswith role access permissions that determine the scope and type of their access. Similarly, the access permissions configured for your system role determine the data you can view and edit for users (via the user interface, data loaders or APIs).

Administrator system roles may be configured to allow or prohibit access to the following user administration actions:

Additionally, the role access permissions in System Roles > Manage Features > User Manager Features determine access to the LMS features related to user administration. 

The actions listed above are available via the Users page in the Manage Center, User Data Loader, and user APIs. 

Users' access to most types of objects in the LMS, such as courses, or files in the repository, is determined by the permissions assigned to each instance of an object. You can add users to user groups to assign the same permissions to multiple users at once.

Users can be viewed throughout the LMS, so there are rules to determine user visibility to any other user. For example, only direct appraisers and system administrators can review another learner's transcripts via the Users page or User Editor.

To manage users from the Users page in the LMS, go to Manage Center > Users > Users.

Additional Information

Filter the Users List

View or Edit a User's Profile

Create a User

Delete a User's Data

Review a Learner's Transcript

Change a User's Status

Reset a User's Password

Export a User's Personal Data

About Printing and Exporting the Users List

 

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