Import User Data

Administrators can add, update and delete users in bulk via the User Data Loader. You must first populate in a comma—or semicolon—separated values (CSV) file a row for each user you want to add, update or delete. For more information, see User Data Loader Field Reference.

To add, update or delete users via the User Data Loader

1. Go to Manage Center > Users > User Data Loader. The User Data Loader page opens and lists your previous imports, if any. 
2. To see previous imports from any user, select Anyone from the Uploaded By drop-down list.
3. If required, download the CSV file template and enter the profile information in the relevant fields. (Click the CSV Formatting Help link for guidance on each field.)
4. Click + Import CSV file.
5. Click Choose File to select the CSV file to upload.
6. If one or more user profiles have been configured in the LMS, and you want new users in the CSV file to inherit the settings from a profile user, select the profile from the drop-down list. Otherwise, select Use Domain Configured DEFAULT PROFILE.
7. If your CSV file was saved with a specific file encoding the LMS can automatically detect it, otherwise you can select it from the list.
8. Select the delimiter used to separate fields in your CSV file. This can be a comma or a semicolon.
9. Click Preview. The contents of the CSV file are shown in the Data Loader page so that you can review the data before importing the file.
10. Click Upload to import the CSV file. The Summary Report shows how many records in the file were imported successfully and how many failed.
11. If any records failed to import, you can go back to the User Data Loader page and click the CSV Error Report link for the failed import. The error report downloads to your desktop as a copy of the imported file that includes the error message.

User Data Loader Field Reference

User Data Loader Validation

About the User Data Loader