Import User Profile Data

Administrators can add, update and delete users' profile information in bulk via the User Profile Data Loader. You must first populate in a comma—or semicolon—separated values (CSV) file a row for each user ID you want to update.

To add, update or delete user profile data via the User Profile Data Loader

1. Go to Manage Center > Users > User Profile Data Loader. The User Profile Data Loader page opens and lists your previous organization imports, if any.
2. To see previous imports from any user, select Anyone from the Uploaded By drop-down list.
3. If required, download the CSV file template and enter the profile information in the relevant fields. (Click the CSV Formatting Help link for guidance on each field.)
4. Click + Import CSV file.
5. Click Choose File to select the CSV file to upload.
6. If your CSV file was saved with a specific file encoding the LMS can automatically detect it, otherwise you can select it from the list.
7. Select the delimiter used to separate fields in your CSV file. This can be a comma or a semicolon.
8. Click Preview. The contents of the CSV file are shown in the Data Loader page so that you can review the data before importing the file.
9. Click Upload to import the CSV file. The Summary Report shows how many records in the file were imported successfully and how many failed.
10. If any records failed to import, you can go back to the User Profile Data Loader page and click the CSV Error Report link for the failed import. The error report downloads to your desktop as a copy of the imported file that includes the error message.

User Profile Data Loader Field Reference

About the User Profile Data Loader