Use the table below to help you resolved errors when importing role access data.
To import system role data, your user role must have unrestricted access to the Role Access Data Loader feature in System Roles (Manage Features > User Manager Features).
To import system role data and review previous imports, go to Manage Center > Users > Role Access Data Loader.
Table: Role Access Data Validation
Error | Corrective Action |
Some fields are missing. | Ensure the CSV file has a Role Code, Role Name, Access Control Code, and Access Value column, and that all values are not blank. |
Role Code or Role Name exceeds the maximum character length when Create is enabled. | Ensure values specified for Role Code and Role Name are within the 85 character limit. |
Role Code is not recognized and Create option is disabled. | Ensure the Role Code already exists in the LMS or enable the Create Role option. |
No permission on role. | Upload the file using a user account that has been granted unrestricted access permission to the Role referred to by Role Code. If the uploader is not permitted to update the Role, a different Role Code value can be used to create a new Role. |
Role Name is different for a Role Code that already exists. | Ensure value for Role Name is as defined in the target system or choose another value for Role Code to create a new Role. |
You do not have sufficient privileges. | Upload the file using a user account with at least one assigned role with privilege level higher than that of the Role being updated. |
Access Control Code is not recognized. | Ensure the value for Access Control Code is as output in R418 in the target system. |
Access control unavailable; unable to update this role. | Additional configuration or licensing is required to enable the features on the target system. If these are not required, remove the lines from the file. |
Access is not recognized for that feature. | Ensure the Access Value is one of the allowed values for the Access Control Code. (See the CSV Formatting help in the LMS for allowed values per access control code.) |
System administrators require to use the User Manager Menu and role permissions features. Hence, these permissions have not been changed. | Upload the file using a System Administrator login. |
If Report Manager is enabled under the Review menu, ensure the Report Manager feature under Report Categories has equal or greater access than the Report Manager feature under Review menu.
The System Administrator's privilege cannot be lowered.
Additional Information