Add a Language to an Email Template

If your organization has a multi-language LMS implementation, administrators can configure email templates to be sent to LMS users in their preferred language, as long as it is one of the languages activated for the LMS. A user's preferred language is specified in the Language property in their profile.

You can only add a new language to a saved template. If you are creating a new template, you must save it before the option to add a new language is shown.

To add a language to an email template

1. Go to Manage Center > Communicate > Email Template Editor. The Email Template Editor opens in a new window.
2. Select the email template you want to add a language to from one of the folders in the Templates tab, or search for the template.
3. Click Add new language at the top of the page. The page updates to show only the Message section. 
4. Select the new language from the Language drop-down list.
5. Enter the email subject in the new language.
6. Enter the email message in the new language, including parameters as required.
7. Click Save. The new language version of the email template is shown at the top of the page and is selectable for editing.
8. To enable emails to be sent in the recipients' language, click the (Default) language link at the top of the page and select the Send Message in "To" recipient's language check box.  
9. Click Save.

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