Search for Email Templates

All available email templates are listed in the Templates tab in the Email Template Editor. They are grouped into two folders: System Default and User Templates, which you can expand and collapse individually. If your organization has a large number of email templates, administrators can search for templates relating to particular events by filtering a single list of templates in the main page of the Email Template Editor.

You can search for email templates using the following criteria:

You can enter partial words in the Name and Subject fields without adding an asterisk (*) wildcard. If you include the * wildcard in the Name field, the search term becomes case-sensitive.

When you specify a User Targeting Template the list to email templates is filtered to include only those templates whose permissions specify a user targeting template to control which users have read-only or unrestricted access to it.

To search for email templates

  1. Go to Manage Center > Communicate > Email Template Editor. The Email Template Editor opens in a new window.
  2. Click the Search icon on the toolbar. The Template Search page opens, listing all of the email templates in alphabetical order (by Name).
  3. Enter the filter criteria and click Filter. The list of templates is filtered according to your filter criteria.
  4. If required, click the Name and Subject column headings to sort the list. Click again to toggle between ascending and descending order.
  5. Click the name of an email template to open it in the editor.

Additional Information

Edit an Email Template

Copy an Email Template

Add a Language to an Email Template

About User Targeting Templates

 

Why does the help differ from what I see on the screen?

 

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